COVID-19 Policy and Procedures for Staff and Patients

Updated 6-3-2020-– Schedule is filling up more and referral both word of mouth and local practices are increasing quite a bit! Thanks so much for your support! Now opening Mondays as needed so PM me here or leave a message at the office 207-241-0401 and I’ll call you back ASAP.

COVID-19 Policy and Procedures for Staff and Patients as of 6-3-2020

To all of our patients and referral sources. Landry Osteopathic Healthcare, PA, LLC is well aware of the COVID-19 crisis but also aware of the need for osteopathic manipulation and injections to help keep people more comfortable and able to be self-sufficient during this hard time.

I am currently open with a few limited days and volume and with several restrictions in place. I am currently working Tuesdays, Wednesdays, and Thursdays and Mondays (as needed). However, you will not be seen and I ask you not to come in at all if you have had:

  • A fever
  • A new cough
  • Shortness of breath
  • Sore throat
  • Loss of sense of smell or taste
  • Diffuse muscle aches worse than your usual pain
  • Any GI symptoms
  • Exposure to any known positive COVID-19 patients


If you can answer yes to any of the questions you will not be seen and can’t reschedule for at least 14 days after symptoms end and/or known exposure.

It is recommended that steroid shots not be given at this time due to potential risk of worsening COVID-19. PRP and lidocaine only are fine if needed.

If you have a mask, scarf, or any other covering you can wear to cover your nose and mouth you must do so. As other providers in the building are opening up the main door is unlocked but I ask that you call when you arrive and I will come get you or tell you if it’s ok to come down on your own. Patients will be seen on the hour, call 207-241-0401 when you are in the parking lot. As other providers start to return to work I do not want to interfere with their schedules nor do I want to risk having too many people in the waiting room, therefore I’m requesting that patient call when they arrive and wait in the parking lot even if the doors are unlocked.

As a new policy, we will be asking patients to not bring in children or other adults to their appointments. (Couples that are being seen are fine to be seen together however if one partner is not being seen as a patient that day they will be asked to wait in the car.) Patient’s drivers will be asked to remain in the car. Patients only will be allowed in the treatment room. Also, if possible, I ask that all payments be made, and all patient paperwork be completed through the patient portal to limit handling of iPads/money/cards/checks. If patients are elderly, immunocompromised in any way, or have other potentially life-threatening medical conditions they should strongly consider not being seen.

What I will be doing during and after every visit:

I will wear an N95 equivalent mask the entire day. I have a few cloth and paper masks I can provide however I still cannot get boxes of masks to be able to supply for patients therefore you will need to provide your own covering. After every visit all commonly touched surfaces will be disinfected. Unless you are a couple that currently lives together and are being scheduled together, all other visits will be 1 patient per hour so I can have the time to clean.

This is a lot to undertake but I value my patients and my family, I also know several people are in pain and are losing function. I am trying to find a way to get patients seen safely and in a way that I can comply with the Governor’s and CDC’s recommendations.